FAQs

CAN CUPS BE SOLD INDIVIDUALLY?

We are only offering them as 5-pack  and some color are sold individually. 

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We currently accept Visa, Mastercard, American Express, JCB, Discover.

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process.

If you want to know more regarding how we secure and use your information? Please consult our Privacy Policy.

 

WILL I BE CAHRGED WITH CUSTOM AND TAXES?

The Prices displayed on our site are Tax-free, which means you may be liable to pay for duties and taxes once you receive your order.

HOW DOES SHIPPING WORKS?

Order will be processed in 1-3 business days. We provide tracking numbers and we do offer a 100% satisfaction guarantee. For more information on shipping check out our Shipping Policy.

WILL I GET MY ORDER IN 2 DAYS?

Estimated shipping time is provided by the shipping carrier not by Evalaxx, we cannot guarantee a date of arrival. Please expect delays and plan accordingly.

WHAT IF I WANT MY REFUND?

No worries! Contact us and we'll guide you through the process, You can also consult our Refund Policy.

CAN I CANCEL MY ORDER?

YES. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be processed within 24-48 hours before the funds reflect on customer’s Bank Account.

 

Still have any unresolved Query? Feel Free to Contact Us, We have 24/7 Customer Support.

 - Evalaxx™ Family

 

 

 

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