FAQs

CAN CUPS BE SOLD INDIVIDUALLY?

At this time we are only offering them as 5-pack but if there is enough interest in one specific color we will consider selling separately

HOW TO PLACE AN ORDER?

Once you have finished adding items to your Cart, simply click the “Check Out” button on the Shopping Bag page and we will guide you through the check out process.

WHICH METHODS OF PAYMENT DO YOU ACCEPT?

We currently accept Visa, Mastercard, American Express, JCB, Discover and PayPal.

HOW SAFE IS MY PERSONAL INFORMATION?

Our site uses a Secure Sockets Layer (SSL) protocol to encrypt all personal information sent during the check out process.

If you want to know more regarding how we secure and use your information? Please consult our Privacy Policy.

 

WILL I BE CAHRGED WITH CUSTOM AND TAXES?

The Prices displayed on our site are Tax-free, which means you may be liable to pay for duties and taxes once you receive your order.

HOW DOES SHIPPING WORKS?

Orders place before 2pm will be processed and mailed that same day (except on Sundays), orders places after 2pm will be processed and mailed the following day (except on Saturdays). We provide tracking numbers and we do offer a 100% satisfaction guarantee. For more information on shipping check out our Shipping Policy.

WHAT IF I WANT MY REFUND?

No worries! Contact us and we'll guide you through the process, You can also consult our Refund Policy.

CAN I CANCEL MY ORDER?

YES. Cancellations must be made within 24 hours of order placement. Send us an email within 24 hours and let us know the reason why you wish to cancel your order. All refunds will be processed within 24-48 hours before the funds reflect on customer’s Bank Account.

 

Still have any unresolved Query? Feel Free to Contact Us, We have 24/7 Customer Support.

 - Evalaxx™ Family

 

 

 

x